DECISION SUPPORT SYSTEM FOR SELECTING DOCTORS IN APPLICATION X USING ANALYTICAL HIERARCHY PROCESS (AHP)

Teh Yu Ka; Wahyu Tisno Atmojo

doi:10.20884/1.jutif.2022.3.4.284

Teh Yu Ka Jurusan Bisnis Sistem informasi, Fakultas Ilmu Komputer, Universitas Pradita, Indonesia
Wahyu Tisno Atmojo Jurusan Bisnis Sistem informasi, Fakultas Ilmu Komputer, Universitas Pradita, Indonesia

DOI: https://doi.org/10.20884/1.jutif.2022.3.4.284

Keywords: AHP, Alternative, Criteria, Eigen Vector, Weighting

Abstract

Doctors are one of the human resources contributing to the world of health, especially in the current COVID-19 pandemic situation. With the pandemic and increasing technological developments, this sat have sprung up many digital-based health service applications that can help the community, especially its users in health consultations, looking for health articles, and hospital searches. In this digital-based health service, if you want to consult online or make an appointment, there are many choices of doctors available with various criteria. This method is used to obtain weighting (Eigen Vector) criteria used to facilitate making decisions, which is to choose a doctor for consultation or appointment. With three criteria (experience, consultation price, and user satisfaction level) and alternatives (Dr. A, Dr. B, Dr. C) obtained weighting (Eigen Vector) or the best alternative option is Dr. A with a weighting value of 0.509, which has 27 years of experience criteria, a consultation price of Rp. 30,000.00, and a user satisfaction rate of 96%.

Downloads

Download data is not yet available.

References

E. Sukmawati, wahyunita Y. Sari, and I. Sulistyoningrum, Farmakologi Kebidanan. Trans Info Media (TIM), 2018.

M. Yamin, “Mengenal Dampak Negatif Penggunaan Zat Adiktif pada Makanan terhadap Kesehatan Manusia,” J. Pengabdi. Magister Pendidik. IPA, vol. 3, no. 2, 2020, doi: 10.29303/jpmpi.v3i2.517.

M. Yamin, A. Jufri, J. Jamaluddin, and K. Khairuddin, “Makanan Siap Saji dan Dampaknya terhadap Kesehatan Manusia,” J. Pengabdi. Magister Pendidik. IPA, vol. 4, no. 3, 2021.

A. F. Sallaby and I. Kanedi, “Perancangan Sistem Informasi Jadwal Dokter Menggunakan Framework Codeigniter,” J. MEDIA INFOTAMA, vol. 16, no. 1, 2020, doi: 10.37676/jmi.v16i1.1121.

Sufiarina and S. Wahyuni, “FORCE MAJEURE DAN NOTOIR FEITEN ATAS KEBIJAKAN PSBB COVID-19,” J. Huk. Sasana, vol. 6, no. 1, 2020, doi: 10.31599/sasana.v6i1.209.

G. Pascarella et al., “COVID-19 diagnosis and management: a comprehensive review,” Journal of Internal Medicine, vol. 288, no. 2. 2020, doi: 10.1111/joim.13091.

X. Huang, F. Wei, L. Hu, L. Wen, and K. Chen, “Epidemiology and clinical characteristics of COVID-19,” Archives of Iranian Medicine, vol. 23, no. 4. 2020, doi: 10.34172/aim.2020.09.

M. A. Shereen, S. Khan, A. Kazmi, N. Bashir, and R. Siddique, “COVID-19 infection: Origin, transmission, and characteristics of human coronaviruses,” Journal of Advanced Research, vol. 24. 2020, doi: 10.1016/j.jare.2020.03.005.

P. A. Putra and I. G. N. P. Suryanata, “Sinergi Halodoc dalam Mutu Pelayanan Rumah Sakit di Masa Pandemi COVID 19,” E-Jurnal Ekon. dan Bisnis Univ. Udayana, vol. 10, no. 04, pp. 211–222, 2021.

D. E. Silalahi and R. R. Ginting, “Strategi Kebijakan Fiskal Pemerintah Indonesia Untuk Mengatur Penerimaan dan Pengeluaran Negara Dalam Menghadapi Pandemi Covid-19,” Jesya (Jurnal Ekon. Ekon. Syariah), vol. 3, no. 2, 2020, doi: 10.36778/jesya.v3i2.193.

A. Ahmad and Y. I. Kurniawan, “SISTEM PENDUKUNG KEPUTUSAN PEMILIHAN PEGAWAI TERBAIK MENGGUNAKAN SIMPLE ADDITIVE WEIGHTING,” J. Tek. Inform., vol. 1, no. 2, 2020, doi: 10.20884/1.jutif.2020.1.2.14.

A. D. Dubey and S. Tripathi, “Analysing the sentiments towards work-from-home experience during COVID-19 pandemic,” Journal of Innovation Management, vol. 8, no. 1. 2020, doi: 10.24840/2183-0606_008.001_0003.

S. Darban, H. G. Tehrani, N. Karballaeezadeh, and A. Mosavi, “Application of analytical hierarchy process for structural health monitoring and prioritizing concrete bridges in iran,” Appl. Sci., vol. 11, no. 17, 2021, doi: 10.3390/app11178060.

Y. Han, Z. Wang, X. Lu, and B. Hu, “Application of AHP to road selection,” ISPRS Int. J. Geo-Information, vol. 9, no. 2, 2020, doi: 10.3390/ijgi9020086.

N. Khaerunnisa and N. Nofiyati, “SISTEM INFORMASI PELAYANAN ADMINISTRASI KEPENDUDUKAN BERBASIS WEB STUDI KASUS DESA SIDAKANGEN PURBALINGGA,” J. Tek. Inform., vol. 1, no. 1, 2020, doi: 10.20884/1.jutif.2020.1.1.9.

A. Supriadi, A. Rustandi, D. H. L. Komarlina, and G. T. Ardiani, Analytical Hierarchy Process (AHP) Teknik Penentuan Strategi Daya Saing Kerajinan Bordir. 2018.

J. Zhang, G. Kou, Y. Peng, and Y. Zhang, “Estimating priorities from relative deviations in pairwise comparison matrices,” Inf. Sci. (Ny)., vol. 552, 2021, doi: 10.1016/j.ins.2020.12.008.

N. B. Shah and M. J. Wainwright, “Simple, robust and optimal ranking from pairwise comparisons,” J. Mach. Learn. Res., vol. 18, 2018.

R. Al-Husain and R. Khorramshahgol, “Incorporating analytical hierarchy process and goal programming to design responsive and efficient supply chains,” Oper. Res. Perspect., vol. 7, 2020, doi: 10.1016/j.orp.2020.100149.

Tominanto, “Sistem Pendukung Keputusan Dengan Metode Analytical Hierarchy Process (AHP) untuk Penentuan Prestasi Kinerja Dokter pada RSUD. Sukoharjo,” Infokes, vol. 2, no. 1, pp. 1–15, 2012.

U. R. de Oliveira, F. A. S. Marins, H. M. Rocha, and V. A. P. Salomon, “The ISO 31000 standard in supply chain risk management,” Journal of Cleaner Production, vol. 151. 2017, doi: 10.1016/j.jclepro.2017.03.054.