IMPLEMENTATION OF COBIT 2019 TO MEASURE IT MATURITY LEVELS IN DIGITAL BANKS
Abstract
As a bank supervised by authorities such as the Financial Services Authority (OJK), however, Bank ATR must improve its digital maturity in accordance with the criteria of the OJK Digital Banking Transformation Blueprint. The blueprint has not yet established a method to measure the digital maturity. As a result, the banking industry is having difficulty meeting these requirements. This study aims to measure the level of capability and provide recommendations for improvement using the COBIT 2019 framework. This study uses a qualitative method approach with the COBIT 2019 framework and data collection techniques through interviews. The results of the study show that the level of IT maturity at Bank ATR is 2.76 (Managed). This shows that the Bank's IT management produces a level of process capability that has achieved its goals by carrying out activities that are carried out regularly, while EDM objective management gets the highest maturity with 4.0, and APO objective management gets the lowest maturity with 2.0.
Downloads
References
Tim PR, “https://amarbank.co.id/about-us,” https://amarbank.co.id/about-us.
A. F. Satriadi, R. Mulyana, and R. Fauzi, “Agile It Service Management Design Of Fintechco Digitalization Based On Cobit 2019 Devops Focus Area,” vol. 4, no. 5, pp. 1165–1177, 2023.
W. Jordy, L. W. Santoso, and Y. Yulia, “Penerapan Manajemen Risiko IT pada Bank X dengan Menggunakan Framework COBIT 2019,” J. Infra, no. 52, 2022, [Online]. Available: https://publication.petra.ac.id/index.php/teknik-informatika/article/view/12020%0Ahttps://publication.petra.ac.id/index.php/teknik-informatika/article/viewFile/12020/10555
Otoritas Jasa Keuangan, “Peraturan Otoritas Jasa Keuangan Republik Indonesia Nomor 12/POJK.03/2021 tentang Bank Umum,” Www.Ojk.Go.Id, pp. 1–113, 2021, [Online]. Available: https://sikepo.ojk.go.id/SIKEPO/DatabasePeraturan/PeraturanUtuh/84c36c57-c4bb-4815-9b13-c229
R. Fajriah and R. Meiyanti, “Implementation Of It Balanced Scorecard And Cobit 5 Framework In It Governance Management In The Life Insurance Industry.”
W. Ningsih, “Audit Sistem Informasi pada Kantor Badan Lingkungan Hidup , Kebersihan , dan Pertamanan Kabupaten Maros Menggunakan Metode COBIT Information System Audit Management in the Maros Regency Environmental , Hygiene and Landscaping Agency using COBIT Method,” vol. 3, no. 1, pp. 11–18, 2018.
I. A. Sodik and D. M. K. Nugraheni, “Implementation Cobit 2019 for Evaluation of Health Clinic Information System Governance in Central Java,” J. Tek. Inform., vol. 3, no. 6, pp. 1549–1556, 2022, doi: 10.20884/1.jutif.2022.3.6.361.
A. Manuputty, U. Kristen, and S. Wacana, “Evaluasi Tata Kelola Guna Meningkatkan Kinerja Manajemen Teknologi Informasi Menggunakan Framework COBIT 5,” no. April 2021, 2023, doi: 10.28932/jutisi.v7i1.3260.
P. Audit, T. Informasi, D. I. Pt, M. Ilmu, and D. I. P. T. Lum, “JURNAL ILMIAH Multidisiplin Ilmu Penerapan Framework Cobit 2019 Penerapan Framework Cobit 2019 Pada Audit Teknologi Informasi,” No. June, Pp. 13–21, 2024.
B. Putra, M. Jazman, F. N. Salisah, K. Kampar, M. Cobit, and D. A. N. Itil, “IT Governance Audit At The Kampar Regency Library And Archives Department Using Cobit 2019 And Itil 4 Audit Tata Kelola Ti Di Dinas Perpustakaan Dan Kearsipan,” vol. 3, no. 6, 2022.
Ç. Õ. Sema and N. Sezen, “A study on the evaluation of problem posing skills in terms of academic success,” Procedia - Soc. Behav. Sci., vol. 15, pp. 2494–2499, 2011, doi: 10.1016/j.sbspro.2011.04.134.
T. K. Informasi and T. P. Organisasi, “Eksplorasi itil v4 dan cobit 2019 sebagai framework tata kelola informasi & teknologi pada organisasi,” vol. 4, no. 2, pp. 69–78, 2023.
F. Kitsios, E. Chatzidimitriou, and M. Kamariotou, “The ISO / IEC 27001 Information Security Management Standard : How to Extract Value from Data in the IT Sector,” 2023.
J. T. Nugroho et al., “ONTOLOGICAL Mapping Cobit 2019 Pada Penilaian Kesehatan Bank Di Indonesia,” Vol. 6, pp. 1071–1081, 2023.
A. Tafdhilla, J. H. Iftinan, A. Rahmadani, and A. Wulansari, “BULLETIN OF COMPUTER SCIENCE RESEARCH Penilaian Penggunaan Framework COBIT 2019 dalam Pengelolaan Teknologi Informasi Pada Institusi Perguruan Tinggi,” vol. 4, no. 1, pp. 91–100, 2023, doi: 10.47065/bulletincsr.v4i1.314.
Sugiyono, Metode Penelitian Kombinasi (Mixed Methods). Bandung: CV Alfabeta, 2018.
N. M. Parera and J. J. C. Tambotoh, “SISTEMASI: Jurnal Sistem Informasi Pengukuran Kapabilitas Tata Kelola Teknologi Informasi pada DISKOMINFO Salatiga menggunakan COBIT 2019 Measuring IT Governance Capability at DISKOMINFO Salatiga using COBIT 2019.” [Online]. Available: http://sistemasi.ftik.unisi.ac.id
M. Gilang Ginanjar, L. Ramadani, and R. Adhitya Nugraha, “Perancangan Tata Kelola Teknologi Informasi Menggunakan Kerangka Kerja Cobit 2019 di DISKOMINFOSAN Kabupaten Sukabumi,” Smart Comp Jurnalnya Orang Pint. Komput., vol. 10, no. 3, pp. 160–166, 2021, doi: 10.30591/smartcomp.v10i3.2943.
M. A. Saputra and R. Redo, “Penerapan Framework Cobit 2019 Untuk Perancangan Tata Kelola Teknologi Informasi Pada Perguruan Tinggi,” 2021. [Online]. Available: Http://Jurnal.Goretanpena.Com/index.php/JSSR
E. Nachrowi, Yani Nurhadryani, and Heru Sukoco, “Evaluation of Governance and Management of Information Technology Services Using Cobit 2019 and ITIL 4,” J. RESTI (Rekayasa Sist. dan Teknol. Informasi), vol. 4, no. 4, pp. 764–774, 2020, doi: 10.29207/resti.v4i4.2265.
A. Safitri, I. Syafii, and K. Adi, “Identifikasi Level Pengelolaan Tata Kelola SIPERUMKIM Kota Salatiga berdasarkan COBIT 2019,” J. RESTI (Rekayasa Sist. dan Teknol. Informasi), vol. 5, no. 3, pp. 429–438, 2021, doi: 10.29207/resti.v5i3.3060.
A. A. Mariatama, L. H. Atrinawati, and M. G. L. Putra, “Perancangan Tata Kelola Teknologi Informasi Dengan Menggunakan Framework Cobit 2019 Pada Pt Jwt Global Logistics Indonesia,” J. Sist. Inf. dan Inform., vol. 5, no. 1, pp. 19–29, 2022, doi: 10.47080/simika.v5i1.1423.
A. Nasiri, “Evaluasi Tingkat Kapabilitas Keamanan Sistem Informasi Menggunakan Kerangka Kerja Cobit 2019,” vol. 9, pp. 34–41, 2023.
M. Destriani and Y. H. Putra, “Rencana Audit Tata Kelola Sistem Informasi Di Universitas Subang Menggunakan Framework COBIT 2019,” vol. 9, pp. 19–33, 2023.
L. Jaime and J. Barata, “How can FLOSS Support COBIT 2019? Coverage Analysis and a Conceptual Framework,” Procedia Comput. Sci., vol. 219, pp. 680–687, 2023, doi: 10.1016/j.procs.2023.01.339.
Copyright (c) 2024 Rahmat Rian Hidayat, Dwiki Jatikusumo
This work is licensed under a Creative Commons Attribution 4.0 International License.
