[1]
R. Syahputri, A. I. Kochan, and D. T. Widakdo, “Development of a Chatbot Based on Natural Language Processing and Multinomial Naïve Bayes for Optimising Academic Administrative Services in Higher Education”, J. Tek. Inform. (JUTIF), vol. 7, no. 4, pp. 3282–3301, Aug. 2026.