[1]
D. Febrian, F. N. Salisah, M. Megawati, M.Afdal, and A. Marsal, “EVALUATION OF MATURITY LEVEL AND DESIGN OF INCIDENT MANAGEMENT SOP IN ACADEMIC INFORMATION SYSTEM USING ITIL V4”, J. Tek. Inform. (JUTIF), vol. 5, no. 4, pp. 337-344, Aug. 2024.