Trisnawati, W., & Wibowo, A. (2024). SENTIMENT ANALYSIS OF ICT SERVICE USER USING NAIVE BAYES CLASSIFIER AND SVM METHODS WITH TF-IDF TEXT WEIGHTING. Jurnal Teknik Informatika (Jutif), 5(3), 709-719. https://doi.org/10.52436/1.jutif.2024.5.3.1784