Fault-Tolerant Telegram Bot Architecture for Odoo 14: Validated Production Reporting in Flexible Packaging

Masmur Tarigan; Adi Suryaputra  Paramita; Deshinta Arrova  Dewi

doi:10.52436/1.jutif.2025.6.6.5515

Authors

Masmur Tarigan Computer Science Department, Universitas Esa Unggul, Indonesia
Adi Suryaputra Paramita School of Information Technology, Universitas Ciputra, Indonesia
Deshinta Arrova Dewi Faculty of Data Science and Information Technology, INTI International University, Malaysia

DOI:

https://doi.org/10.52436/1.jutif.2025.6.6.5515

Keywords:

Async Integration, Fault-Tolerant Bot, Manufacturing Informatics, Odoo ERP, Telegram Middleware

Abstract

In flexible-packaging manufacturing, manual reporting dramatically delays synchronization with the ERP — and that means operational latency and traceability issues. The proposed work is the design, implementation, and validation of a fault-tolerant Telegram bot interconnected with Odoo 14 for six production departments. Our bot architecture that combines conversational workflows with schema-based validation and XML-RPC for slow, large payloads, enables accurate and timely reporting. In a four-week pilot with 1,066 production entries, we achieved 98.7% field completeness and lowered reporting latency to less than 2 minutes. Manual baselines received 75% more requests for corrections. At disconnected state, the layered middleware of the system abstracted retry logic and media ingestion. Both SDG 9 (Resilient infrastructure, including ) and SDG 12 (Continue to reduce production waste at source, including consumables) are connected to the work presented here which evidence the feasibility of automatic conversational interfaces with a computer in the manufacturing informatics domain, and provide pathways towards scalable digital transformation and sustainability in the small-to-medium industry sector.

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