User Interface Evaluation of the Business Development Center Website at UIN Syarif Hidayatullah Jakarta: A Content, Visual, and Navigation Perspective
DOI:
https://doi.org/10.52436/1.jutif.2025.6.4.5208Keywords:
Business Development Center, Content, Navigation, User Interface, Visual, Website EvaluationAbstract
The business development center State Islamic University Syarif Hidayatullah Jakarta (UIN Jakarta) as the main manager of the campus's business lines that functions to manage, develop, generate funding sources, underpin the development of business ideas and implement business ideas that have been designed and agreed upon by the UIN Jakarta Leadership and other stakeholders. This study aims to evaluate the business development center website UIN Jakarta from a user interface perspective. This study uses a questionnaire containing to evaluate the user interface in terms of content, visuals and navigation. Based on the questionnaire data that has been filled out by respondents, the most significant findings from each aspect. The content aspect, valued at 76.3% for information regarding the vision, mission, work programs, and the foreword of the head of the center are presented completely and easily accessible, but 63.2% complained that some parts of the service are not detailed enough. The visual aspect, valued at 63.2% for the consistent campus color identity on the background and title, but 60.5% complained that the contrast of white text on the dark gray background area is less user-friendly. While the navigation aspect, valued at 71.1% for the about, services, and gallery features are clearly visible, but 63.2% complained that there is no visual highlight for the menu being accessed. This study contributes to the development of the business development center website UIN Jakarta based on responses from participants completed the questionnaire to be more optimal and provide all information regarding the business units at UIN Jakarta as a form of promotion to be known and serve the wider community. In addition, this study presents innovations for developing a user interface evaluation framework for institution websites, particularly those related to business development center in state islamic universities.
Downloads
References
A. Ismunandar, “Strategi Peningkatan Kemampuan Sumber Daya Manusia di Era Digital: Tantangan dan Adaptasi pada Lembaga Pendidikan,” BISMA Bus. Manag. J., vol. 3, no. 1, pp. 27–36, 2025, doi: 10.59966/bisma.v3i1.1644.
Y. Estrada and M. Sobri, “Evaluasi Sistem Informasi Manajemen Hotel Dengan Metode Unified Theory Of Acceptance And Use Of Technology (UTAUT) 2 Di Bina Darma Hotel Palembang,” Smatika J., vol. 12, no. 02, pp. 200–209, 2022, doi: 10.32664/smatika.v12i02.694.
I. Larasati, “Evaluasi Penggunaan Website Universitas Islam Negeri Syarif Hidayatullah Jakarta Dengan Menggunakan Metode Usability Testing,” Comput. J. Comput. Sci. Inf. Syst., vol. 4, no. 1, p. 68, 2020, doi: 10.24912/computatio.v4i1.6689.
J. Dwi, S. Amory, N. Nabhan, and J. F. I. Sl, “Sinergi Transformasi Digital dalam Pendidikan Tinggi dan Dampaknya terhadap Inovasi Sosial untuk Mendorong Pembangunan Ekonomi Berbasis Pengetahuan,” vol. 14, pp. 1388–1398, 2025.
Z. Y. Xiong, W. Huihui, and L. Yu, “Usability Evaluation and Redesign of University Portal Websites,” ACM Int. Conf. Proceeding Ser., pp. 305–309, 2021, doi: 10.1145/3473714.3473767.
I. K. Bagus Revan Yana, I. P. Agus Swastika, and H. Syakh Alam, “Perancangan Dan Implementasi Ui/Ux Pada Website Jembatan Bahasa School,” JATI (Jurnal Mhs. Tek. Inform., vol. 8, no. 5, pp. 9978–9984, 2024, doi: 10.36040/jati.v8i5.10865.
M. Benaida, A. Namoun, and A. Taleb, “Evaluation of the impact of usability in Arabic university websites: Comparison between Saudi Arabia and the UK,” Int. J. Adv. Comput. Sci. Appl., vol. 9, no. 8, pp. 365–375, 2018, doi: 10.14569/ijacsa.2018.090848.
R. H. Agus, N. Alifah, and A. Ahmad Rodiansjah, “Strategi Manajemen Pemasaran Pendidikan Menggunakan Platform Media Sosial,” Cakrawala, vol. 07, no. 04, pp. 1228–1239, 2024.
M. Benaida and A. Namoun, “Technical and perceived usability issues in Arabic educational websites,” Int. J. Adv. Comput. Sci. Appl., vol. 9, no. 5, pp. 391–400, 2018, doi: 10.14569/IJACSA.2018.090551.
A. Namoun and A. B. Alkhodre, “Towards usability guidelines for the design of effective Arabic websites: Design practices and lessons focusing on font and image usage,” Int. J. Adv. Comput. Sci. Appl., vol. 10, no. 4, pp. 585–594, 2019, doi: 10.14569/IJACSA.2019.0100472.
S. Aalyah Amesha, T. Adinda, N. Nazira, and Wilyansyah, “Pengaruh Desain UI/UX yang Efektif dalam Meningkatkan Pengalaman dan Kepuasan Penggunaan,” Data Sains dan Teknol. Inf., vol. 2, no. 02, pp. 1–10, 2025.
Septiani Kurnia and Nur Nawaningtyas, “Analisis Interaksi Pengguna dalam Desain User Interface dan User Experience yang Lebih Baik Menggunakan Metode Heuristik,” J. Tek. Mesin, Ind. Elektro dan Inform., vol. 3, no. 4, pp. 113–119, 2024, doi: 10.55606/jtmei.v3i4.4433.
M. N. Romadhoni and T. Dirgahayu, “Evaluasi dan Redesain UI/UX pada Aplikasi Web Young on Top,” J. Indones. Manaj. Inform. dan Komun., vol. 5, no. 3, pp. 2390–2401, 2024, doi: 10.35870/jimik.v5i3.909.
A. Karani, H. Thanki, and S. Achuthan, “Impact of University Website Usability on Satisfaction: A Structural Equation Modelling Approach,” Manag. Labour Stud., vol. 46, no. 2, pp. 119–138, 2021, doi: 10.1177/0258042X21989924.
R. A. Alfaresy and C. I. Ratnasari, “Website Evaluation of The Faculty of Industrial Technology Universitas Islam Indonesia Using the System Usability Scale Method,” J. Ris. Inform., vol. 5, no. 3, pp. 285–294, 2023, doi: 10.34288/jri.v5i3.542.
M. N. Ichzan Arsana and A. Ali, “Analisis User Experience (UX) pada Website Layanan Dkampus dengan Metode Cognitive Walkthrough (CW),” J. SIMBOLIKA Res. Learn. Commun. Study, vol. 10, no. 1, pp. 82–93, 2024, doi: 10.31289/simbolika.v10i1.11607.
A. Hajizah, “Penerapan User Experience Dalam Permodelan Sistem Informasi Keuangan,” J. Inf. Technol. Softw. Eng. Comput. Sci., vol. 2, no. 1, pp. 1–11, 2024, doi: 10.58602/itsecs.v2i1.88.
C. Husnul Fitri and F. Rahma, “Evaluasi dan Perbaikan Tampilan Desain Antarmuka Pengguna Web Jogja Center dengan Metode Human-Centered Design,” Automata, vol. 3, no. 1, pp. 1–7, 2022.
J. Heo, D. H. Ham, S. Park, C. Song, and W. C. Yoon, “A framework for evaluating the usability of mobile phones based on multi-level, hierarchical model of usability factors,” Interact. Comput., vol. 21, no. 4, pp. 263–275, 2009, doi: 10.1016/j.intcom.2009.05.006.
M. Sobri, M. T. Ijab, N. Mat Nayan, and A. Edo Tondas, “Design and Evaluation of User Interface Design of Mobile Heart Monitoring Application,” Turkish J. Comput. Math. Educ., vol. 12, no. 3, pp. 2211–2216, 2021, doi: 10.17762/turcomat.v12i3.1169.
F. H. R. Putra, R. T. H. Pranata, and F. F. Cholagi, “Penerapan Cognitive Load Theory Dalam Pengelolaan Konten Edukasi Digital Di Instagram PPSDM ANRI,” vol. 5, no. 1, pp. 183–193, 2025.
S. Fahmy, S. Herbeth Saragih, T. Chintain, R. Nur Ramadhan, R. Sukmawati, and L. Kartika, “Peran Penggunaan Bahasa Indonesia dalam Meningkatkan Daya Tarik dan Minat Konsumen Lokal di Era Pemasaran Digital,” J. Cendekia Ilm., vol. 3, no. 6, pp. 6328–6331, 2024.
F. Nadine, S. Syarif, and M. M. Syarah, “Content Planning sebagai Strategi Komunikasi Publik pada Media Sosial Balai Penerapan Modernisasi Pertanian ( BRMP ) Jakarta,” vol. 2, no. 4, pp. 1–18, 2025.
N. Kurniasih, F. Perdana, and S. Rodiah, “Analisis Visual Situs Web Untuk Pengembangan Situs Web Perpustakaan Digital,” Saleha Rodiah Innov. J. Soc. Sci. Res., vol. 4, pp. 10176–10184, 2024.
F. Sinata, “Pengaruh User Interface Responsive Mobile Website Terhadap Jumlah Visitor Website Pandanhouse.Com,” J. Algoritm. Log. dan Komputasi, vol. 6, no. 2, pp. 595–604, 2023, doi: 10.30813/j-alu.v6i2.4771.
Mariati, J. Anderson, Yussyca, and S. J. Angela, “Elemen Visual pada Infografis: Studi Infografis Karya Mahasiswa Mata Kuliah Identitas Merek,” Seri Semin. Nas. Univ. Tarumanagara, pp. 103–110, 2022.
M. Nicholas, H. M. Az-Zahra, and A. Syawli, “Evaluasi dan Perbaikan Alur dan Navigasi Situs Web Indonesia.go.idsebagai Media E-Government Public Relations (GPR) KementerianKomunikasi dan Informatika (Kemenkominfo) dengan MenggunakanPendekatan Tree Testing dan Card Sorting,” J. Pengemb. Teknol. Inf. dan Ilmu Komput., vol. 7, no. 1, pp. 2949–2959, 2023.
A. Fadilah, “Penerapan Struktur Hierarki dalam Perancangan Website Restoran: Serasi Cafe,” J. Jawara Sist. Inf., vol. 2, no. 2, p. 1, 2025.
M. Khoirul and R. Sari, “Perancangan dan Implementasi Fitur Pencairan Cepat pada Website Akademik Fakultas,” vol. 5, no. 2, pp. 155–166, 2024.
E.-M. Tiit, “Impact of voluntary sampling on estimates,” Pap. Anthropol., vol. 30, no. 2, pp. 9–13, 2021, doi: 10.12697/poa.2021.30.2.01.
A. Deliana Putri and H. Santoso, “Pemanfaatan Fitur FAQ dalam Meningkatkan Kualitas Informasi Dosen pada Website BIMA Kemdiktisaintek,” J. Innov. Res. Knowl., vol. 10, no. 1, pp. 215–228, 2025.
A. Oktafina, F. Arifatul Jannah, M. Fahrur Rizky, M. Verrel Ferly, Y. Dharma Tangtobing, and S. Rahayu Natasia, “Evaluasi Usability Website Menggunakan Metode Heuristic Evaluation Studi Kasus: (Website Dinas Pekerjaan Umum Kota Xyz),” Antivirus J. Ilm. Tek. Inform., vol. 15, no. 2, pp. 134–146, 2021, doi: 10.35457/antivirus.v15i2.1553.
D. I. Sambo, K. A. Nugraha, and R. Delima, “Pembuatan Antarmuka Website Desa Jambuwuluk Menggunakan Metode User Centered Design,” J. Terap. Teknol. Inf., vol. 7, no. 2, pp. 79–88, 2023, doi: 10.21460/jutei.2023.72.266.
N. Nurtsani and E. Sarvia, “Perancangan dan Analisis User Interface/User Experience Online Store dengan Menggunakan Pendekatan Ergonomi (Studi Kasus: Wods),” J. Integr. Syst., vol. 5, no. 1, pp. 27–48, 2022, doi: 10.28932/jis.v5i1.4476.
M. Y. Putra, “Responsive Web Design Menggunakan Bootstrap Dalam Merancang Layout Website,” Inf. Syst. Educ. Prof. J. Inf. Syst., vol. 5, no. 1, pp. 61–70, 2020.
D. Saputra, A. Ivania, A. Sherill, ; Qanitah, and M. Anindya, “Analisis UI dan UX Aplikasi Senayan Library Management System (SLiMS) dalam Pengelolaan Perpustakaan Digital,” J. Librariansh. Inf. Sci., vol. 4, no. 1, pp. 10–30, 2024.
H. A. Hafianto, I. M. Nugroho, and Moch. Hafid, “Perancangan User Interface dan User Experience Aplikasi Hutan Jati Cafe,” JATI (Jurnal Mhs. Tek. Inform., vol. 7, no. 3, pp. 1–8, 2023.
E. Saputri, “Saputri, E. (2021). Strategi penelusuran informasi melalui search engine (Google),” J. Adab., vol. 2, p. 2021, 2021.
M. Sobri, M. T. Ijab, and N. Mat Nayan, “Usability Evaluation of Heart Disease Monitoring Mobile Applications: A Comparative Study,” in Advances in Visual Informatics, Springer, Cham, 2019, pp. 653–662.
Additional Files
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Muhammad Sobri, Imam Subchi

This work is licensed under a Creative Commons Attribution 4.0 International License.